My overall experience with this dealership was terrible. I purchased a used 2008 toyota highlander. i called to make an appointment to see car. After traveling 45 minutes to the dealership, I was told the car had been sold that afternoon. i left angry. i got a phone call 10 minutes after i left saying the car was still on the lot if i wanted to look at it. i was already on my way home so i didnt go back. I went back to see the car the next day. The salesmen were nice. I test drove the car and decided to purchase. I had the car for three weeks and it started to smell a little musty. I went to get the car washed and got all new mats for the floors. The smell remained. i took out the new mats to see if the rug was wet from the car wash. It was. i pushed down on the carpet and there was a puddle under the front passenger carpeting from a leak coming from the outside. I called the dealership and spoke to the sales manager Mike Smith. He said i could take the car there and get it checked out but it would not be covered under my dealer warranty. (60 days or 2000 miles 100% parts 100% labor) i was within limits but Mike said this would not be covered nor did he believe the problem was his problem. I brought the car to my mechanic and he told me the front window glass had been replaced at some point. This was not in the carfax. I told Mike what the problem was to see if he would fix it but his answer was still NO. He sold me a car that leaks and he wont fix it. Not the customer service i expect from a reputable dealer. They act more like a chop shop. This LEAK was the major problem i had with this dealership. I wasn't going to write a bad review at first. Even when they sold me a car with TWO RECALLS on it. I only found out when i went to get a second key made up. (they only had one when i bought the car) $377 later. For a key. I wish i would have had them make me one. They never offered a second key. I didn't think much of it until i saw the bill for the key. I can deal with the key and i will get the recalls fixed. I can't deal with being sold a defective car and nothing being done by Honda of Freehold to remedy this problem. Bad Business.