I love that everyone is cool and friendly, very helpful, and efficient. It's also great that there's bagels and desserts provided earlier in the day, and the waiting area is comfortable. There are vending machines and cafe drinks available as well.
I recently purchased my Certified Preowned 2016 Honda Civic from this dealership so when my car was hit in the back while parked, it was to the dealership that I returned to see what they could do to fix it. The jerk that hit me (and left) did so with such force that my rear view camera was shoved up into its assembly casing. While the camera still operated, It needed to be pried out of its current position in order to be operable. At first I was told by Service that it could not be looked at that day for a few hours and then might not be able to be repaired and might need replacement. Since I thought it might just be able to be flipped with some strong muscle and a screwdriver, I asked if someone could help me out right there and then. Sal came to the rescue! As the Director, he was called by the intake rep to take a look at my problem. Hearing my dismay and with tons of compassion for my situation, he used his strength and a tool to pull the camera back out to its normal position. Having finished that, he noticed that the bumper paint was damaged slightly as well. My hero left and returned moments later with a container of matching paint and took the time to do what he could to conceal the damage. I appreciated his help so much — I thought the situation was going to ruin my Christmas, but thanks to Sal I will be enjoying the holidays.
We were fortunate enough to have Kim Beattie as our representative. She understood what we were looking for and made the experience as simple, easy, and quick as possible. We really enjoyed working with her and hope to do so again for the next vehicle.
I bought my new Honda CR-V 2018 from Freehold dealership and I am very much satisfied by the way the sales representatives or managers here treat their customers. I got introduced to Sales representative Damian Simonelli, a very loyal, friendly and best guide to any of the person who is looking for a new car. Overall, its a good experience and you will not regret buying a car from this dealership.
Returned to Honda of Freehold as a repeat buyer and again was very satisfied. Freddie, the salesperson was great- no pressure, knowledgeable and helped get me in and out. Eli, the General Manager and Mike in Finance were also great to deal with. Made the whole experience as easy as buying a car could be.
I had a tremendous experience with Anthony Mayfield on Veterans Day. My wife Gina and I were treated with respect and the process couldn't have been easier. I give Anthony all of the credit here as he went above and beyond to provide top notch customer service. Highly recommend him if you're in the market for a Honda.Peter
My sales rep, Kim was very pleasant and professional. I love my new car!